FAQ

  • How do I register for a mydlink account? Read Answer
  • My camera is not detected. Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • Is it mandatory to subscribe to the mydlink cloud recording service? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I reset my DSP-W218 ? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • IT_HOWTO_Reset_Mydlink_Password_DCS-5222L Read Answer
  • Do I need to renew my subscription plan? Read Answer
  • $name Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • How do I change the SSID/network name of my router? Read Answer
  • Why is there a white haze when viewing in night vision mode? Read Answer
  • Where can I find the mydlink Home app? Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • What can I do if the router always shows "Loading" on mydlink portal? Read Answer
  • How do I set up my camera using the mydlink app? Read Answer
  • Can I record video from a Cloud Camera directly to my PC Read Answer
  • Why can’t I create new rules or schedules after updating to the new mydlink app v2.00? Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • How do I turn off auto-renewing subscriptions? Read Answer
  • How do I change the storage location in D ViewCam v3 x Read Answer
  • Can I download my video clips on my mobile device? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • I no longer receive motion/sound detection notifications. Read Answer
  • The image is out of focus. Read Answer
  • How to Install DCS-960L with QR Code with an iPad Read Answer