FAQ
- How do I set up my camera using the mydlink app? Read Answer
- Why does my camera stop recording videos to the cloud? Read Answer
- How can I activate or upgrade the cloud recording service Read Answer
- Is it mandatory to subscribe to the mydlink cloud recording service? Read Answer
- Where are my videos stored? Read Answer
- How many mydlink cloud recording subscriptions are available in the mydlink app? Read Answer
- Will the mydlink cloud recording service be available for all countries? Read Answer
- Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Read Answer
- Can cloud recordings and SD card recordings work simultaneously? Read Answer
- Why can't I log in to the mydlink app (version 1.10 or earlier)? Read Answer
- Why can’t I find some of my Schedules after updating to the new mydlink app ? Read Answer
- Why can’t I find some of my Automation rules after updating to the new mydlink app ? Read Answer
- How do I set up motion detection using the mydlink app? (For L series) Read Answer
- How do I remove cloud recorded videos? Read Answer
- How do I record videos to my mobile device using the mydlink app? Read Answer
- Can I remove cloud record videos manually? Read Answer
- Can I change my subscription plan? Read Answer
- How do I cancel subscription plan? (for Android users) Read Answer
- How do I cancel my subscription? (for iOS users) Read Answer
- How do I watch cloud recorded videos? Read Answer
- How do I turn off auto-renewing subscriptions? Read Answer
- What will happen to my recordings if I cancel my subscription? Read Answer
- How do you delete videos based on day limits? Read Answer
- What are the available cloud recording subscription plans? What is the appropriate plan for me? Read Answer
- How does D-Link keep my videos private and secure in the cloud? Read Answer
- Why can’t I find my Favorites in the new mydlink app ? Read Answer