FAQ

  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • Why does the setup wizard for my DCS camera not work? Read Answer
  • What do I need to do before I upgrade from the mydlink Lite app to the mydlink app ? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How many users can I assign to the camera? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • What do I do if I forget the Admin password for my camera? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
  • How do I use the IP Installer software? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • Does my camera support CIFS and how do I set up the Network Storage server on the camera using CIFS Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I reset my DSP-W218 ? Read Answer
  • Why can't I see my camera video in D-ViewCam? Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How do I create a new Omna account in order to enjoy live viewing remotely with the Omna app? Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • How do I find the device Hardware Version? Read Answer
  • Why does my camera stop recording videos to the cloud? Read Answer
  • How do I manually upgrade the firmware on my camera? Read Answer
  • How do I reset the Omna camera? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • What do the terms CIF and QCIF mean in the product specifications for my device? Read Answer
  • My camera has a DNS setting what is this and what should I be setting up as my DNS addresss.? Read Answer