FAQ

  • How do I find the device Hardware Version? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How to set up email alerts on your IP Camera DCS-932L? Read Answer
  • Does D-ViewCam Support MAC OS Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • What should I do if I always fail to set up my DCS 8000LH DCS 8100LH using the mydlink Lite app ? Read Answer
  • Internet Explorer 11 will not let me see my camera on the mydlink website Read Answer
  • How do I update my device's firmware manually? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • My camera has a DNS setting what is this and what should I be setting up as my DNS addresss.? Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How many users can I assign to the camera? Read Answer
  • How to set up my camera using mydlink Lite App ? Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • How do I set up motion detection using the mydlink app ? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I change the channel on my router? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • How do I set an administrator (admin) password on my DCS-2330L? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • The app has no sound. Read Answer
  • How do I change the 802.11 mode on my router? Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • Can I download my video clips on my mobile device? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer