FAQ

  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How do I block devices using the mobile app? Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I set up and install my mydlink Baby Camera? Read Answer
  • How do I set an administrator (admin) password on my DCS-2330L? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • The image is out of focus, how do I correct it? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I register for a mydlink account? Read Answer
  • What are the minimum system requirements for the mydlink Baby Camera? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
  • How to setup Motion detection ? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • Where can I find the mydlink Home app? Read Answer
  • How to access MyDlink 1st gen Portal in Edge ? Read Answer
  • How do I manually upgrade the firmware on my camera? Read Answer
  • How do I set up and install my DCS-2330L? Read Answer
  • How do I change the administrator password on my router? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I find the device Hardware Version? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How to add 2nd camera to the same mydlink account? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer