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FAQ

  • How do I change the login password? Read Answer
  • How do I log in to my Covr Router? Read Answer
  • How do I enable DMZ on my router? Read Answer
  • How do I set up parental control features? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • I heard that the Omna 180 Cam HD is now compatible with Android devices. I have an 180 Cam HD that does not have the latest firmware and the packaging does not state Android compatibility, can it be used with an Android device? Read Answer
  • Can I add more Covr Points to my network? Read Answer
  • How do I update the firmware on a DIR series router? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I upgrade the firmware on this access point? Read Answer
  • How do I set up and install my Wireless Extender? Read Answer
  • How do I enable remote management for my router? Read Answer
  • Why won’t my VoIP device work with my router? Read Answer
  • Where are my snapshots saved to? Read Answer
  • How do I change the password for the extended network? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • What is NAT? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How do I reset my Wi-Fi Extender to factory default settings? Read Answer
  • What is the default IP address of my DI DIR or DGL router? Read Answer