FAQ

  • How do I set up and install my DCS-6004L? Read Answer
  • How many users can I assign to the camera? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • What do I do if I forget the Admin password for my camera? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
  • How do I use the IP Installer software? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • Does my camera support CIFS and how do I set up the Network Storage server on the camera using CIFS Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How do I manually upgrade the firmware on my camera? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • What do the terms CIF and QCIF mean in the product specifications for my device? Read Answer
  • My camera has a DNS setting what is this and what should I be setting up as my DNS addresss.? Read Answer
  • If I don't have a router how do I install the camera? Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • How do I check the hardware version of my DCS camera? Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • The images appear to be of poor quality how can I improve the image quality? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • How do I set up scheduled recording in D-ViewCam? Read Answer
  • How to set up wireless on my DCS-2670L? Read Answer
  • Why can’t the installation wizard on the CD find my network connected camera? Read Answer
  • What is the default IP address of the Camera? Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • How do I set up and install my DCS-5020L? Read Answer
  • How do I set an administrator (admin) password on my DCS-5020L? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • Why can't I see the video from my camera on D-ViewCam? Read Answer
  • How to set up email alerts on your IP Camera DCS-932L? Read Answer
  • Does D-ViewCam Support MAC OS Read Answer
  • How to set up my camera using mydlink Lite App ? Read Answer