FAQ
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Why can't my client device detect the 6 GHz wireless band of my Wi-Fi 7 router?
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What is 6 GHz and what are the benefits of the 6 GHz wireless band?
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What are the primary differences between 2.4 GHz, 5 GHz, and 6 GHz bands?
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Is 6 GHz Wi-Fi available in my region?
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What is MLO and how does it work on my Wi-Fi 7 router?
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How do I configure an MLO SSID on my Wi-Fi 7 compatible devices?
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What is Parental Control and how do I set up Parental Control using the AQUILA PRO AI app?
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How do I configure the MAC address clone on my D-Link router?
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How do I manually update the firmware on my D-Link router?
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What is AI Mesh Optimizer and how will it optimize my network?
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Why should I reboot my device periodically?
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How do I reset my AQUILA PRO AI routers to the factory settings?
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How do I restore my SW-A2 to factory settings?
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How do I restore my SW-A11KT/SW-A12KT water leak sensor kit to factory settings?
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How do I restore my SW-A1 to factory settings?
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What is Guest Wi-Fi and how do I set up a Guest Wi-Fi network using the AQUILA PRO AI app?
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Is the 160MHz bandwidth over 5Ghz available by default on my D-Link Wi-Fi 6 router?
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How do I change the wireless setting on my D-Link routers or range extenders?
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How do I enable automatic firmware updates on my AQUILA PRO AI router?
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What is Health Mode and how do I enable the feature on my D-Link router?
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What can I do if the Parental Control feature is not working?
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How do I customize Access Denied Messages?
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Will SW-A2 operate when submerged in water?
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How do I check the battery level of my SW-A2?
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What is AI Assistant on my D-Link router?
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How do I disable push notifications of the AI features? Will it disable AI features simultaneously?
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What is AI Parental Control and how will it protect my children from the Internet?
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What is AI Traffic Optimizer and how will it optimize my network?
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What is AI Wi-Fi Optimizer and how will it optimize my Wi-Fi network?
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How do I enable IPTV configurations on my AQUILA PRO AI router?
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How do I make the Primary/Secondary DNS as alternatives when the configured Secure DNS is not working?
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What is Secure DNS and how do I enable a DNS over HTTPS service on my router?
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Why does WPS connection fail on WPA3-Personal?
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How do I tell which Mesh node my client device is connected to?
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What is Smart Connect and how do I enable or disable it on my D-Link router?
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How do I block a client device from accessing my home network?
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Why is my Android mobile device not connecting to the QuickVPN server on my AQUILA PRO AI router?
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What is Quality of Service (QoS) and how do I configure QoS on my D-Link router?
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What can I do if I cannot find my wireless network or cannot connect to the wireless network?
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What is D-Link Wi-Fi Mesh?
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